Management, Posts

6 Tips for New Managers

Becoming a manager is a stressful, yet rewarding, experience. Beginners in management often fail in their first role. This is mainly because of their misconceptions about what it means to be the boss. In this post, you will find the main misconceptions about management, reality, and tips for successful leadership. The main misconceptions of the new managers are:

  1. I can rely on the same skills that led me to the management role.
  2. Being a manager means I am more independent.
  3. Formal authority is a source of power.
  4. Results delivery requires controlling people.
  5. I must build relationships with individual subordinates.
  6. I will make sure that the operation will keep running smoothly.

1 – Be a leader. Don’t be a star.

  • Myth: I can rely on the same skills that led me to my new role.
  • Reality: The required skills to be a successful manager are completely different. You learn them mostly by experience. You need to put your emotional intelligence at work.
  • Tip: Prepare yourself for the management role before you take it. If you already are a manager, it is never too late. Learn and practice.

2 – Stay humble, you can’t do whatever you want

  • Myth: Now I can implement my brilliant plans. I can change everything.
  • Reality: You are tied with a complex chain of interactions. You discover that someone who works for you could get you fired.
  • Tip: Build your network inside the organization. Learn how to negotiate and influence. Understand the interdependencies and stay humble.

Angry boss yelling at his assistant secretary

3 – Don’t rely on your formal authority. You must earn it.

  • Myth: My position is a source of power. I am on the top of the latter.
  • Reality: You can’t be more wrong. It will surprise you that people will not give you respect and trust you for your formal authority, you need to earn it.
  • Tip: Demonstrate competence (listen more than talk), character (your willingness to do the right thing) and influence in the organization.

The more talented the subordinate, the less likely he/she is to follow orders.

4 – Don’t seek compliance. Seek commitment.

  • Myth: I must get compliance from my subordinates. I am in charge; I control.
  • Reality: More often than not, direct reports will not respond when you tell them to do something.
  • Tip: Build commitment by empowering individuals to achieve team goals. Don’t use orders.

Continue reading “6 Tips for New Managers”

Personal Development, Posts

When Can We Trust an Expert’s Intuition?

I recently read the book “Blink, the power of thinking without thinking“, by Malcolm Gladwell. A book about the magic of experts’ intuition. The book left me with big questions on expertise and intuition, so I had to dig deeper. I am convinced that experts’ intuition is not always reliable, what I found is that it depends on the domain of expertise and the expert’s experience in the domain.

In this post I summarize 2 approaches to intuition:

  • Naturalistic Decision-Making (NDM)
  • Heuristics and Biases (HB)

The confrontation of these 2 approaches results in 3 conditions for reliable intuition, abbreviated as REF:

  • Regularity
  • Exposure
  • Feedback

For starters, we define intuition as the ability to detect a pattern and solve problems rapidly, without relying on conscious reasoning.

Reasoning versus Intuition directional signs

Two Approaches to Intuitive Expertise: NDM vs. HB

The first approach to intuitive expertise is naturalistic decision-making (NDM). It is focused on the decisions made in real life by experienced people such as firefighting commanders, nurses, chess-masters, etc. NDM aims at demystifying the intuition by searching for the cues that led to the expert judgment.

Continue reading “When Can We Trust an Expert’s Intuition?”